Contact Us

Contact Us

Got questions? Concerns? Need to confess something weird?
We’re not just a plush company—we’re your emotional dumping ground.

Whether your PlugPal ran off, showed up with one eye slightly crooked (don't judge him, you probably look worse), or you just need to talk to a real human because you made a questionable late-night purchase again, we’re here for you.

Email us anytime at Support@myplugpal.com
We’ll get back to you within 24 hours—unless one of the Pals escapes again, in which case give us a moment to wrangle the little guy.

What we can help with:

• Order updates, cancellations, or address changes

• Refunds, returns, and replacements

• Give terrible advice

• Sharing cursed fan art (please)

What we can’t help with:

• Explaining what you just bought to your parents

• Getting your PlugPal to stop staring at you like that

• Fixing your life. That’s between you and your tax guy.